Credit Collections

JOB RESPONSIBILITIES

Analyzes Accounts Receivable Aging reports and reserve worksheets for customers.
Analyzes and monitors the cash-on-account activity and assists in negotiating resolutions with customers.
Identifies and monitors billings and collection activity including customer follow-up to expedite collection of past due balances to minimize credit risk and delinquency.
Reviews customer credit and financial information to assist with recommendations for credit worthiness, including credit limits. Assists with monitoring granted credit limits to ensure compliance.
Maintains and organizes customer files to ensure accurate, detailed, up-to-the-minute information is sourced in one location.
Effectively communicates and enforces credit and collections policies and procedures with external parties and internal Station Sales, Media Ad Sales, Digital Ad Sales and Contract Administration department personnel.
Researches customer discrepancies and disputes, escalating issues or concerns to management, with a focus on tactfully resolving disputes in order to maintain positive customer relationships where possible.
Assists in establishing and refining credit and collections procedures, ensuring that documented Sarbanes-Oxley Act (SOX) processes are adhered to when completing job responsibilities.
Performs special projects and creates ad-hoc reconciliations/schedules as needed.

BA/BS degree in Accounting preferred.
Proficiency in Microsoft Excel and Word required.
Must be able to work well under limited supervision.
Strong written and verbal communication skills are required, in addition to having the ability to establish and maintain effective working relationships with external customers and internal departments.
Strong organizational skills required.
SAP experience a plus.
Must be able to work overtime if and when necessary.
Must have excellent written and verbal communication skills.
Must be able to clearly document procedures and articulate (both written and verbal) findings to management and third-parties.
Must be a team player with the ability to work with staff at different organization levels across business units.
Must have the ability to work well under pressure and with changing priorities.
Must possess strong analytical skills.
Must be able to communicate effectively and tactfully with all levels of management and other levels of personnel.
Must have the ability to organize and schedule work effectively in order to meet deadlines.
Must be able to handle multiple tasks.
Must be a motivated self-starter, able to work independently.